Do chatbots work on WhatsApp?

Yes, AI chatbots can work on WhatsApp through the WhatsApp Business API.

This lets businesses automate conversations on the world's most popular messaging platform (2+ billion users). WhatsApp chatbots can answer questions, send order updates, book appointments, share product catalogs, and process payments - all within the WhatsApp interface your customers already use daily. WhatsApp chatbots are particularly effective for businesses with international customers or in markets where WhatsApp is the primary communication channel. Setup requires WhatsApp Business API access and a chatbot platform that supports WhatsApp integration. MooseBase can build custom WhatsApp chatbot solutions for your business.