We don't disappear after launch
Most agencies build your site and vanish. We're different. We stay on for ongoing support because your site needs regular maintenance, security updates, and occasional fixes. When something breaks or you have a question, you get a real human response within 24 hours.
Site Status
0.0%
Backup
2h ago
Your last web developer disappeared after launch
Something broke on your site and you don't know who to call
You're worried about security but don't know how to handle it
Simple updates take weeks because you can't do them yourself
What's included
6 things that come standardEverything you get when you work with us on ongoing support.
Security monitoring and updates
We monitor for vulnerabilities, apply security patches, and keep your site's dependencies up to date.
Daily backups
Automatic daily backups with one-click restore. If anything goes wrong, we can roll back in minutes.
Performance monitoring
We track uptime, load speed, and error rates. If something degrades, we catch it before your customers do.
Content updates
Need to update text, swap images, or add a new page? We handle it within 24-48 hours.
Priority support
Direct access to our team via email or chat. Real humans who know your site respond within 24 hours.
Monthly reports
Uptime stats, speed metrics, and a summary of all maintenance performed. Full transparency.
How it works
Our ongoing support process from start to finish.
Site audit
We review your current site's health, security, and performance to establish a baseline.
Setup
We configure monitoring, backups, and security scanning. We set up our direct support channel.
Ongoing maintenance
Regular security updates, performance optimization, and proactive issue resolution.
On-demand support
Content updates, bug fixes, and questions handled within 24-48 hours. No tickets, no waiting.
Investment
Transparent pricing so you know what to expect.
First 30 days of support are included free with any website project.
Free 30-min call. No contracts. No pressure.
Frequently asked questions
Common questions about our ongoing support services.
Security monitoring, daily backups, software updates, performance monitoring, up to 2 hours of content updates, and priority email support with 24-hour response time.
Yes. Our support plans are month-to-month with no long-term contracts. We keep your business by earning it, not locking you in.
Additional hours are billed at a discounted rate. For major changes or new features, we'll scope a separate project with a clear quote.
Yes, depending on the technology. We can maintain most modern websites. We'll audit your site first to make sure we can support it effectively.
Critical issues (site down, security breach) get a response within 2 hours during business hours. Standard requests are handled within 24 hours.
Related services
Services that work well alongside ongoing support.
Ready to get started?
Book a free 30-minute strategy call. We'll review your current situation and tell you exactly how we can help. No sales pitch.
No contracts. No surprise fees. Just honest work.