How do I reduce no-shows for appointments?

Reduce no-shows by implementing: automated reminder emails and SMS 24 hours and 1 hour before the appointment, easy online rescheduling (so people reschedule instead of ghosting), requiring a small deposit or credit card on file, sending a confirmation immediately after booking, keeping wait times short between booking and appointment, and making the booking process so easy that only serious prospects complete it. Businesses using automated reminders typically see 30–50% reduction in no-shows. AI chatbots can also help by confirming appointments and handling reschedules automatically. The easier you make it to reschedule, the fewer true no-shows you'll experience.