Hiring a contractor is one of the largest financial decisions a homeowner makes outside of buying the house itself. A kitchen remodel runs $25,000-75,000. A room addition costs $40,000-100,000+. Even smaller projects like deck construction or basement finishing involve $10,000-30,000. When that much money is at stake, homeowners don't hire the first name they see. They research extensively, and your website is the centerpiece of that research.
Contractors face a trust challenge that other industries don't encounter at the same intensity. Horror stories about contractors who disappear mid-project, go over budget by 200%, or produce substandard work are common enough that homeowners approach the hiring process with real anxiety. Your website must overcome this skepticism by proving — through portfolio work, credentials, reviews, and transparent processes — that you're the legitimate, skilled, reliable professional they're looking for.
This guide covers everything general contractors and construction companies need to build a website that showcases quality work, generates qualified leads, and establishes the credibility that homeowners demand before signing a five-figure contract. Whether you specialize in residential remodels, new construction, or commercial buildouts, these principles will help you build a web presence that matches the quality of your actual work.
Why Contractors Need a Professional Website
The contractor industry is at an inflection point. The generation of homeowners who hired contractors based solely on a yard sign or a neighbor's recommendation is aging out. Today's homeowners — millennials and Gen X making up the majority of renovation spending — research everything online before making a decision.
Homeowner Research Behavior Before Hiring
88% of homeowners research contractors online before making contact. They look at websites, read reviews, view portfolio photos, check licensing databases, and compare multiple companies. The research phase for a major renovation project averages 2-4 weeks, with homeowners visiting 3-5 contractor websites before requesting estimates.
If your website is weak — or doesn't exist — you're eliminated during this research phase without ever knowing you were being considered. The homeowner moves on to the contractor whose online presence builds confidence.
The Trust Gap in Contracting
Contracting has a trust problem. The Better Business Bureau consistently ranks home improvement among the most-complained-about industries. News stories about contractor fraud, abandoned projects, and shoddy work make homeowners cautious.
This isn't a reflection of you or your work quality. But it means your website has to work harder than, say, a restaurant website. You need to proactively address the concerns that every homeowner brings to the contractor search:
- Will this contractor actually finish the project?
- Will the final cost match the estimate?
- Is the quality going to be what they promised?
- Are they properly licensed and insured?
- What happens if something goes wrong?
A website that answers these questions convincingly converts visitors into estimate requests. One that doesn't loses them to the competitor who does.
High Project Values Justify Web Investment
When the average lead from your website represents a $15,000-50,000 project, the ROI calculation for web investment is extremely favorable. A $5,000-10,000 website investment that generates even one additional qualified lead per month is producing 3-10x returns. Over two or three years, that initial investment can generate hundreds of thousands in project revenue.
Compare this to other marketing channels: a yard sign costs almost nothing but reaches a tiny audience. Print ads cost $500-2,000 per placement with declining readership. Your website works 24/7, reaches every homeowner in your area who searches online, and costs nothing per lead once built.
Showcasing Your Work: Project Portfolio Best Practices
For contractors, the portfolio is the most important section of your website. It's your proof of capability — the visual evidence that you can do what you claim.
Before/After Photography
Before/after photo pairs are the most compelling content on any contractor website. They tell a complete story in two images: the problem or starting condition, and your finished result. Invest in quality photography.
Before/after photo guidelines:
- Shoot from the same angle and distance for both photos
- Use consistent lighting (same time of day, or use supplemental lighting)
- Clear the area of tools and debris for "after" shots
- Include wide shots showing the full scope and detail shots showing craftsmanship
- Photograph every project, even small ones — you're building a library
- Get permission from homeowners before publishing photos of their property
Detailed Project Descriptions
Photos alone aren't enough. Each portfolio project should include a written description covering:
- Project scope: What the homeowner wanted and what you delivered
- Challenges: Any unique complications and how you solved them (this demonstrates expertise)
- Timeline: How long the project took from start to completion
- Budget range: You don't need exact figures, but a range (e.g., "$35,000-45,000") helps potential clients self-qualify
- Materials used: Specific products, finishes, and materials (homeowners often search for specific materials)
- Location: City or neighborhood (supports local SEO)
Organize by Project Type
Structure your portfolio so visitors can quickly find work relevant to their project:
- Kitchen remodels
- Bathroom remodels
- Room additions and extensions
- Basement finishing
- Deck and outdoor construction
- Whole-home renovations
- New construction
- Commercial buildouts
A homeowner planning a kitchen remodel wants to see your kitchen work specifically, not scroll through 50 mixed projects to find relevant examples. Category filters or separate gallery pages by project type make your portfolio more useful and more convincing.
Portfolio Volume Matters
Aim for a minimum of 15-20 projects in your portfolio, with at least 3-4 in each major category. More is better. A portfolio with 50+ completed projects, each with quality photos and descriptions, communicates experience and volume that builds serious confidence.
If you're newer and don't have 20 projects to show, photograph everything going forward and update your portfolio monthly. Even 8-10 strong projects, well-documented, are better than a vague "Our Work" page with three blurry photos.
License, Insurance, and Bond Display
For contractors, credentials aren't marketing extras. They're the minimum threshold homeowners expect, and displaying them prominently separates professionals from amateurs.
State Contractor License Number
Your contractor license number and classification should appear on every page of your website, typically in the footer. Many states legally require contractor license numbers in all advertising, including websites. Beyond compliance, displaying your license number invites verification — and a contractor who invites verification is a contractor who has nothing to hide.
Include your license type (general contractor, specialty contractor), license number, and the issuing state. If you hold licenses in multiple states, list all of them.
Liability Insurance
General liability insurance protects the homeowner if your work causes property damage. State the coverage amount (e.g., "$2 million general liability coverage") and offer to provide a certificate of insurance upon request. Many homeowners don't know to ask for proof of insurance, so offering proactively demonstrates professionalism.
Workers' Compensation Insurance
Workers' comp protects the homeowner from liability if one of your workers is injured on their property. In most states, contractors with employees are required to carry it. Displaying this on your website addresses a concern many homeowners don't even realize they should have — which makes you look more professional and knowledgeable.
Bonding
If you carry a contractor bond, display it. Bonding provides financial protection to the homeowner if you fail to complete a project or don't meet code requirements. Not all states require bonding, but having it and displaying it is a strong trust signal.
Where to Display Credentials
Don't bury credentials in the footer where nobody scrolls. Display them:
- On the homepage, in a trust bar near the top of the page
- On the About page, with context about what each credential means
- On every service page, in a sidebar or trust section
- In the footer (in addition to more prominent placement)
Consider creating a dedicated "Licensing & Insurance" page that explains each credential in plain language. Most homeowners don't know what a "Class B General Contractor License" means. Explain it, and you've educated them while building trust.
Service Pages by Trade
Like other service businesses, contractors need dedicated pages for each service they offer. But contractor service pages have unique considerations.
Residential Service Pages
Create individual pages for each major residential service:
- Kitchen remodeling — Full renovations, cabinet refacing, countertop replacement, layout changes
- Bathroom remodeling — Master bath, guest bath, powder room, accessibility modifications
- Room additions — Bedrooms, family rooms, sunrooms, in-law suites
- Basement finishing — Full buildouts, home theaters, home offices, bars
- Deck and outdoor construction — Wood decks, composite decks, patios, pergolas, outdoor kitchens
- Whole-home renovation — Gut renovations, historical restoration, modernization
- New construction — Custom home builds, spec homes
- Garage construction and conversion — Detached garages, ADUs, garage conversions
Commercial Service Pages
If you do commercial work, create separate pages for:
- Office buildouts — Tenant improvements, office renovations
- Retail construction — Storefront buildouts, restaurant construction
- Multi-family construction — Apartment renovations, condo conversions
What Each Service Page Must Include
For a detailed guide on creating service pages that convert, see our post on building a high-converting service page. For contractors specifically, each page should also include:
- Typical project timeline ranges ("Most kitchen remodels take 6-10 weeks")
- What the homeowner should expect during construction (dust, noise, access limitations)
- How you protect the rest of the home during work
- Permit requirements and how you handle them
- Design/build capabilities vs. working from architect plans
- Financing options if you offer them
The Estimate Request Funnel
Converting website visitors into estimate requests is the primary goal of a contractor website. The form design matters enormously.
Why Multi-Step Forms Work Better
For contractors, the information needed to provide a meaningful estimate is substantial. A single long form with 15 fields feels overwhelming and kills completion rates. Multi-step forms break the process into manageable chunks and create a sense of progress.
Effective multi-step sequence:
- Project type: Dropdown or visual selector (kitchen, bathroom, addition, etc.)
- Project description: Text area for the homeowner to describe what they want
- Photos: Upload option for photos of the current space (optional but helpful)
- Budget range: Dropdown with ranges ($10K-25K, $25K-50K, $50K-100K, $100K+)
- Timeline: When they want to start (ASAP, 1-3 months, 3-6 months, flexible)
- Contact information: Name, phone, email, address
Each step should show a progress indicator ("Step 3 of 6") and allow the user to go back and modify previous answers. The final step should set expectations about what happens next ("We'll call within 24 hours to schedule a consultation").
Form Completion Rate Optimization
- Start with the easiest question (project type) to create commitment
- Make photo upload optional — requiring it kills mobile conversions
- Pre-populate fields where possible (auto-detect city from IP, remember returning visitors)
- Show the value — "Get Your Free Estimate" is more compelling than "Submit"
- Add trust signals near the form — "No obligation," "Free consultation," license number
- Mobile-optimize every step — large tap targets, minimal typing, dropdown selections over text fields
For broader advice on form design and conversion optimization, see our post on contact form best practices.
Contractor Website Examples: What Great Looks Like
Here's what separates good contractor websites from great ones. Use these descriptions as benchmarks.
The Portfolio-Led Site
This approach leads with stunning project photography. The homepage hero is a full-width before/after slider of a dramatic kitchen transformation. Below it, a portfolio grid shows 6-8 featured projects with hover effects revealing project details. Navigation is organized primarily around project types rather than generic pages. Each project page is a mini case study with 10-15 photos, a detailed narrative, and a prominent "Request a Similar Project" CTA.
What makes it work: It lets the work speak for itself. For a contractor, nothing is more persuasive than visual proof of quality. The case study format also provides substantial unique content that helps with SEO.
The Process-Transparency Site
This design focuses on demystifying the construction process. The homepage outlines a clear 5-step process (consultation, design, planning, construction, completion) with explanations of what happens at each stage. Service pages include detailed timelines, what-to-expect sections, and "day in the life" content showing active job sites. A dedicated FAQ section addresses every common concern: cost overruns, timeline delays, living in the home during renovation, permit processes.
What makes it work: It addresses the anxiety that homeowners feel about major renovations. By being transparent about process, timeline, and potential challenges, it builds trust through honesty rather than marketing promises.
The Credibility-First Site
This site leads with social proof and credentials. The hero section features the company's review aggregate alongside logos from Houzz, Google, and the BBB. A trust bar displays license number, insurance coverage, years in business, and projects completed. The About page tells the founder's story with authenticity. Team member profiles include individual certifications and specialties. The review section includes video testimonials from homeowners standing in their completed projects.
What makes it work: It tackles the contractor trust gap head-on. Every element is designed to answer "Why should I trust you with $50,000 and the keys to my house?" before the question is even consciously formed.
The Neighborhood-Specialist Site
This site positions the company as the contractor for a specific area. The homepage mentions the metro region by name multiple times. A map shows completed projects across the area. Service area pages include neighborhood-specific content. Blog posts reference local building codes, HOA requirements, and area-specific construction considerations (soil conditions, weather patterns, architectural styles).
What makes it work: It dominates local search by being genuinely local. Rather than competing broadly, it signals deep community ties and area-specific expertise that national competitors can't match.
Testimonials and Reviews: Social Proof for Contractors
For contractors, reviews and testimonials carry more weight than in almost any other industry. The stakes are high, the investment is large, and homeowners are actively looking for reasons to trust — or not trust — you.
Video Testimonials Are Gold
A written review says "Great work!" A video testimonial shows a real homeowner standing in their beautifully remodeled kitchen, explaining how you stayed on budget, communicated throughout the process, and delivered exactly what was promised. The emotional impact is incomparable.
Getting video testimonials:
- Ask at the final walkthrough, when satisfaction is highest
- Provide simple prompts: "What was your biggest concern before hiring us?" "How was the experience?" "Would you hire us again?"
- Keep it to 60-90 seconds
- Use a phone camera — authentic is better than polished
- Get written permission for website use
Platform-Specific Review Strategy
Google Reviews impact local search rankings directly and are seen by every homeowner who finds you via search. Prioritize Google review collection above all other platforms.
Houzz is significant for contractors specifically. Many homeowners use Houzz for project inspiration, and contractor profiles with strong Houzz reviews generate direct project inquiries. If you're not on Houzz with an optimized profile and reviews, you're missing a channel your competitors may be using.
BBB carries weight with older homeowners and those particularly concerned about trustworthiness. An A+ BBB rating with resolved complaints demonstrates accountability.
For detailed strategies on building reviews systematically, see our guide on how to get more Google reviews.
Project-Specific Testimonials
Generic testimonials ("Great contractor!") are far less convincing than project-specific ones. Whenever possible, pair testimonials with the specific project they reference. A review about your kitchen remodel work displayed on your kitchen remodel page is more persuasive than the same review on a generic testimonials page.
Service Area Coverage and Local SEO
Contractors typically cover a wide geographic area. Your website needs to reflect this for both users and search engines.
Multi-City Coverage Pages
If you serve 15 cities across a metro area, create dedicated pages for each city. A homeowner in Glendale searching "contractor in Glendale" should find a page specifically about your services in Glendale, not a generic page that mentions 20 cities in a list.
Each city page should include:
- Your services available in that city
- Relevant portfolio projects from that area
- Reviews from customers in that city
- Information about local building codes or permit requirements
- Your response time or coverage logistics for that area
For detailed guidance on creating effective location pages, see our post on service area pages for local SEO.
License Jurisdiction Display
Contractor licensing varies by state and sometimes by county or city. If you hold licenses in multiple jurisdictions, display each one on the relevant service area page. A homeowner in a specific county wants to know you're licensed to work in their jurisdiction, not just somewhere in the state.
Service Area Maps
An interactive or static map showing your service area helps visitors immediately confirm you serve their location. Include your primary service area (where you operate most frequently) and any extended service area (locations you'll travel to for larger projects).
For a comprehensive local search strategy beyond service area pages, see our local SEO guide.
Content Marketing for Contractors
Consistent content creation builds long-term organic traffic and establishes expertise. For contractors, several content types are particularly effective.
Project Case Studies as Blog Posts
Transform your best projects into detailed blog posts. A post titled "Complete Kitchen Remodel in [City]: From Dated 1980s to Modern Open Concept" tells a story with photos, challenges, solutions, and results. These posts:
- Provide unique, high-quality content that search engines value
- Target long-tail keywords naturally ("kitchen remodel [city]," "open concept renovation [city]")
- Serve as extended portfolio pieces with more detail than a gallery entry
- Can be shared on social media for engagement
- Give potential clients a realistic preview of your process
Home Improvement Tips
Educational content positions you as an expert while attracting homeowners in the research phase:
- "10 Signs Your Deck Needs Replacing vs. Repair"
- "What to Know Before Starting a Basement Finishing Project"
- "How to Choose the Right Contractor for Your Kitchen Remodel"
- "Understanding Construction Permits: When They're Required and Why They Matter"
- "How to Prepare Your Home for a Major Renovation"
"What to Expect" Guides
Homeowners planning a major project want to know what the process looks like. Content that walks them through the experience reduces anxiety and positions you as the contractor who's transparent about the process:
- "What to Expect During a Whole-Home Renovation: A Week-by-Week Guide"
- "Living in Your Home During a Kitchen Remodel: Tips and Realities"
- "From First Meeting to Final Walkthrough: The Remodeling Timeline Explained"
Seasonal Content
Tie content to seasonal homeowner concerns:
- Spring: Deck inspection checklists, exterior repair priorities, renovation planning for summer
- Summer: Room additions, outdoor living projects, garage construction
- Fall: Winterization projects, basement finishing (indoor work for cold months)
- Winter: Planning and design for spring construction, budgeting guides
Mobile Experience for Contractors
While contractor website visits are somewhat more desktop-heavy than emergency service businesses (homeowners research renovations from their computers at home), mobile still accounts for 55-60% of traffic and requires thoughtful design.
How Homeowners Use Contractor Sites on Mobile
The mobile use case for contractor websites is distinctive. Homeowners browse renovation photos from the hardware store for inspiration. They show your portfolio to their spouse over dinner. They pull up your site from a friend's recommendation text. They compare your website to a competitor's while sitting in a consultation with that competitor.
This means your mobile experience must:
- Load project photos quickly and display them beautifully at phone screen size
- Make the phone number tappable from anywhere
- Allow easy portfolio browsing with swipe navigation
- Keep the estimate request form completable on a phone
- Present credentials and reviews prominently without excessive scrolling
Photo Gallery Optimization for Mobile
Your portfolio is image-heavy, and images on mobile need special attention:
- Use responsive images that serve appropriate sizes for each device
- Implement lazy loading so the page doesn't wait for every image to load
- Use WebP or AVIF formats for smaller file sizes without quality loss
- Ensure before/after sliders work with touch gestures
- Allow pinch-to-zoom on detail photos
How Much Does a Contractor Website Cost?
Contractor websites tend to cost more than simpler service business websites because of the portfolio requirements, the number of service pages, and the complexity of the estimate request process.
Basic ($2,000-4,000)
A basic contractor website includes 8-12 pages: homepage, about, services overview, several service pages, a simple portfolio gallery, and a contact page with a basic form.
What you get: Professional design, mobile responsiveness, basic portfolio functionality, essential SEO setup, and click-to-call.
Limitations: Limited portfolio functionality, basic forms, few service area pages, template-based design.
Mid-Range ($4,000-8,000)
This level includes 15-30 pages with comprehensive service pages, a structured portfolio with categories and individual project pages, multi-step estimate request forms, service area pages for primary cities, and a blog section.
What you get: Custom design reflecting your brand. A portfolio system that showcases your work effectively. Service pages optimized for search. On-page SEO for all pages. Google Analytics setup. Multiple conversion paths (phone, form, scheduling).
This is the right investment for most established contractors. It provides the content depth and portfolio functionality needed to compete effectively online.
Premium ($8,000-15,000+)
A premium build includes 30-50+ pages with a fully custom portfolio system (category filtering, individual project case studies, before/after sliders), comprehensive service area pages (15-20+ cities), advanced estimate request funnels, blog content strategy with initial posts, video integration, and advanced SEO.
What you get: Everything a contractor's website could need, built for long-term growth and lead generation. Schema markup, speed optimization, content strategy, and conversion rate optimization included.
For broader cost context, see our guide on how much a website costs across different industries and website types.
SEO for Contractors
Search engine optimization helps contractor websites attract homeowners who are actively searching for the services you offer.
Ranking for "[Service] + [City]"
Your primary keyword targets follow the pattern of service type plus location:
- "general contractor [city]"
- "kitchen remodel [city]"
- "bathroom remodel [city]"
- "room addition [city]"
- "deck builder [city]"
- "basement finishing [city]"
Each combination should have a dedicated page optimized for that specific term. A contractor serving 10 cities with 8 services could have 80+ targeted landing pages, each attracting its own segment of search traffic.
Project Portfolio SEO
Your portfolio isn't just for human visitors. When optimized properly, portfolio content drives organic traffic:
- Use descriptive page titles: "Modern Kitchen Remodel in [City] | [Brand]"
- Write detailed project descriptions with natural keyword use
- Include location information in project descriptions
- Add alt text to every image describing what's shown
- Use structured data markup for images and local business
Image SEO for Before/After Photos
Contractor websites are image-heavy, and image search drives meaningful traffic for visual services like remodeling:
- Name image files descriptively: "kitchen-remodel-before-scottsdale-az.jpg" instead of "IMG_4832.jpg"
- Write alt text that describes the image content and includes location
- Use caption text on portfolio images
- Implement proper image sizing (don't upload 5MB originals)
- Create an image sitemap for better indexation
- Use structured data for ImageObject where appropriate
Your Contractor Website Launch Checklist
Verify these items before and after your contractor website goes live.
Before launch:
- Portfolio includes minimum 15 projects with quality photos and descriptions
- Portfolio is organized by project type with easy filtering or category navigation
- Every major service has a dedicated page with optimized content
- License number, insurance information, and bonding status are displayed prominently
- Estimate request form is tested and working (submit test entries)
- Service area pages exist for every primary city you serve
- Phone number is clickable on mobile and visible on every page
- Google Business Profile is optimized and linked to the website
- Team/About page includes real photos and credible company history
- Reviews and testimonials are displayed on the homepage and relevant service pages
- Schema markup is implemented (LocalBusiness, GeneralContractor, Service)
- Site loads in under 3 seconds on mobile (test with PageSpeed Insights)
- All images have descriptive alt text and are compressed for web
- SSL certificate is active on all pages
- Google Analytics and Search Console are connected
After launch:
- Verify all pages are indexed in Google Search Console
- Set up lead tracking for forms and phone calls
- Begin systematic review collection from past and current clients
- Publish first blog post (project case study is the easiest starting point)
- Submit site to relevant directories (Houzz, BBB, HomeAdvisor, Angi)
- Monitor rankings weekly for primary keyword targets
- Plan portfolio updates quarterly as new projects complete
- Review conversion data monthly and optimize underperforming pages
For related industry guides, explore our plumber website design guide, electrician website design guide, and HVAC website design guide. These trades share many website strategies with general contracting, and cross-referencing approaches can reveal ideas applicable to your business.
